Everything you need to know about
Timeshare Escapes
From how memberships work to what's included on every trip — we've answered the questions we hear most. Can't find what you're looking for? We're always happy to chat.
Got questions? We've got answers! If you can't find what you're looking for below, just drop us a line at Support@timeshareescapes.com.au — we'd love to hear from you.
The Basics
It's pretty simple, really. You pay an annual membership fee and in return you get a set number of holiday weeks each year, depending on which membership tier you choose. When you're ready to book, you log in to the member portal, pick your dates, and we sort out the rest — including delivering the vehicle to you (free within 100km of Melbourne).
We have three tiers across three vehicle types (Motorhome, Campervan, and Caravan):
- School Holiday Membership (Caravan only): 4 weeks per year with priority access to Victorian school holiday periods. Includes 1 guaranteed summer holiday week plus 3 additional school holiday weeks. Weeks can also be used off-peak, subject to availability. Designed specifically for families with school-aged children.
- Two Weeks Membership: 2 weeks per year — 1 peak week and 1 off-peak week. A great all-rounder for couples or solo travellers who want a guaranteed peak-period trip each year plus a bonus escape.
- Off-Peak Membership: 2 off-peak weeks per year. Our most affordable option, ideal for retirees, empty nesters, or anyone who loves travelling when the roads are a little quieter.
Nope — and that's kind of the whole point! Your membership gives you access to a premium, late-model vehicle for your allocated weeks each year, without any of the headaches that come with owning one. No registration renewals, no maintenance bills, no finding somewhere to store a 7-metre van for 48 weeks of the year. Just show up, hit the road, and enjoy.
Peak periods align with Victorian school holidays and public holiday long weekends, and include:
- Summer school holidays (late December – late January)
- Easter school holidays
- Winter school holidays (June/July)
- Spring school holidays (September/October)
- Public holiday long weekends, including Australia Day, Labour Day, Easter weekend, King's Birthday, AFL Grand Final weekend, Melbourne Cup weekend, and the Christmas and New Year period
Any dates that fall outside the designated peak periods above are considered off-peak. Think February, May, August, October, and November — often the most beautiful times to travel in Australia, with fewer crowds and cooler temperatures in many regions.
TSE is simply the shortened name for Timeshare Escapes. You'll see us use both names throughout our website and member communications.
Bookings & Availability
School Holiday Members receive one guaranteed annual summer holiday week — you can count on it. All other bookings are subject to availability and the booking windows that apply to your membership tier. We manage demand fairly and transparently, so everyone gets a great experience.
Booking windows vary by membership tier and are outlined in your Membership Agreement. Generally speaking, the earlier you book, the better your chances of securing your preferred dates — especially over peak periods.
Yes! Subject to availability, members can purchase extra weeks at the following rates:
- Family Caravan (School Holiday): $850 per week
- Couples Caravan: $800 per week
- Campervan: $1,100 per week
- Motorhome: $1,400 per week
Contact us at support@timeshareescapes.com.au to check availability and arrange an additional week.
If you need to reschedule, please get in touch as soon as possible. If you cancel more than 14 days before your booking, you can reschedule to a different time subject to availability. Cancellations within 14 days of your scheduled trip may not be eligible for rescheduling — full details are in the Membership Agreement.
Yes, where vehicles are available outside of member bookings, we may offer those dates to the general public at standard rental rates. Keep an eye on our website for availability.
Costs & What's Included
Absolutely not — we're big believers in transparency. Your membership fee covers your allocated weeks, comprehensive insurance, roadside assistance, bedding and linen, camping chairs and table set, outdoor kitchen kit, and free delivery and collection within 100 km of our Ferntree Gully depot. Any additional charges (such as delivery beyond 100km or extra weeks) are clearly outlined before you commit to anything.
- Delivery within 100km of Melbourne (free)
- Additional approved driver
- Premium bedding and linen pack
- Camping chairs and table set
- Outdoor kitchen kit
- Comprehensive vehicle insurance (subject to excess)
- 24/7 roadside assistance
- No registration, maintenance, or storage fees — ever
We offer free delivery and collection within 100 km of our Ferntree Gully depot. If you're further afield, additional delivery charges apply and will be clearly quoted before you book.
Yes — 24/7 roadside assistance is included for all vehicles.
No problem at all — that's one of the reasons our members love us. We deliver the caravan or campervan directly to your campsite or chosen destination, so you never need to tow anything yourself.
The Vehicles
- Motorhomes — the Snowy River SRM 22.2, a premium self-contained motorhome perfect for couples or solo travellers
- Vans — compact and easy to drive, ideal for couples or solo adventurers
- Caravans — the Snowy River SRC-22F, a roomy, well-appointed caravan perfect for couples and families
All drivers must hold a valid, full Australian driver's licence (or an approved international equivalent), meet our minimum age requirements, and be approved prior to travel.
Membership Details
Life happens — we get it. The specific rules around unused weeks, transfers, and rollovers are outlined in your Membership Agreement. Get in touch with us if your circumstances change and we'll do our best to work something out.
Yes. Your cancellation and refund rights are governed by the Membership Agreement and Australian Consumer Law.
Why Timeshare Escapes?
Traditional camper rental can be expensive, especially over peak periods. With Timeshare Escapes, you're a member — you get priority access, guaranteed dates (on School Holiday plans), discounted additional weeks, and personal service.
When you compare the cost of a Timeshare Escapes membership against renting the equivalent vehicle over peak periods, or the true cost of ownership, the value is clear.